social courtesy, or obligation?
When the minimum wage paid employee at Meijer tells you “have a nice day!”, after bagging what must’ve been hundreds of groceries in only a couple hours, do you think they really mean it? Or when you, the customer, mumbles back “you too”... Will it be imperative to your ability to function throughout the day if the clerk does or does not have a “nice day”. It is safe to assume the answer is no. Do not let this be confused with an argument against altering the basic humane treatment of service employees, but a test to the meaning of words and their genuineness. Most socially aware people can understand that the employee does so because they have some sort of obligation to treat all customers with kindness, as anyone who has ever worked in a job revolving around customer service is aware of. It is simply a matter of unsaid yet enforced social courtesy and obligation. Now let’s begin again at where we started. Except you are the employee this time, instead of the customer. Also, you h